Small Practice, Smart Solutions

Insight in Action: Custom Solutions for Real Practice Pain Points

Not every project has to be a massive, enterprise-level overhaul. At EyeQ, some of the most rewarding work we do happens in small, independent practices. This blog highlights how a few simple, but smart, systems transformed day-to-day operations for a private dermatology office.

Automating Checkout with a Custom Excel Tool

In this dermatology practice, front desk staff were tasked with calculating what patients owed at checkout. But with insurance complexities, deductibles, copays, procedural rates, multiple surgical reduction rules, and cosmetic add-ons, it wasn’t simple math. The result? Errors in more than 75% of transactions, confused patients, and stressed-out staff.